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Facebook confirms it is considering removing “Like” counts

Facebook is following its efforts on Instagram and experimenting with removing “Like” counts from posts. The test was first spotted by app researcher Jane Manchun Wong. “Currently, with this unreleased feature, the like/reaction count is hidden from anyone other than the creator of the post, just like how it works on Instagram,” wrote Wong, “The […]...
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Don’t miss “From Customer Review to Customer Insight: Best Practices in AI and Sentiment Analysis”

Customer ratings and reviews have become a critical brand marketing tool. In fact, 88% of consumers now trust online reviews as much as personal recommendations, and 95% say that online reviews influence their buying decisions. But how do you turn customer reviews into customer insights? And how can you apply those insights to your overall […]...
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Here’s how to build on your email success

Many of my strategic conversations with clients focus on avoiding failure: how to “fail fast,” recover from failure, see failure coming and recover from failure. We talk about failure a lot because there are so many ways to fail. So, what happens when you succeed? What do you do when you score a big win, […]...
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Android 10 (formerly Q) is rolling out for Pixel phones today, later for others

Android 10 (formerly named Q) begins rolling out now to Google’s Pixel phones. Non-Pixel Android devices are supposed to get the update later this year. Announced at Google I/O, it boasts a range of new features including: New privacy and security features (including around location). A number of “digital well-being” controls to limit screen time […]...
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Marketers, ‘The Joneses’ and why it’s dangerous to try and keep up with them

For those of you not familiar with the term Keeping Up With the Joneses, it can often refer to the practice of trying to keep up with, or even one-up, someone else when it comes to material possessions like cars, homes, jewelry and on and on. It’s a pure status play. For example, if your neighbor buys a Mercedes-Benz, you immediately feel the need […]...
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